When you purchase your tickets, you agree to all terms. Check your email for confirmation. Please have a printed or digital copy of your confirmation email ready along with your ID when you go to the HARPOS BOX OFFICE the day of the show when doors open. NO REFUNDS unless concert is cancelled. Postponed/Rescheduled concerts are non-refundable, but honored on new date and/or time. All final purchases may include a facility fee. *Unless otherwise stated, VIP is main front seating and no waiting in line.